Welcome to Bison Casino. These Terms & Conditions ("Terms") govern your use of our online gaming platform and services. By registering an account, accessing the Bison Casino website, or using the Bison Casino app, you agree to be bound by these Terms. Please read them carefully before proceeding.
In these Terms, the following definitions apply:
By creating an account with Bison Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Responsible Gaming Policy. Your continued use of our services constitutes ongoing acceptance of these Terms.
Bison Casino reserves the right to modify these Terms at any time. We will notify you of material changes via email or through prominent notices on our website and app. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
These Terms are governed by and construed in accordance with the laws of Germany. By using Bison Casino services, you agree that any disputes will be subject to the exclusive jurisdiction of German courts.
You must be at least 18 years of age to register an account and use Bison Casino services. We strictly prohibit underage gambling. By registering, you confirm that you are of legal gambling age in Germany.
Bison Casino operates under German gaming regulations. Our services are available to residents of Germany who meet all eligibility requirements. Users from jurisdictions where online gambling is prohibited are not permitted to register or use our services.
By registering, you represent that:
The following individuals are prohibited from using Bison Casino services: employees of Bison Casino and affiliated companies, their immediate family members, individuals with gambling-related criminal convictions, persons on self-exclusion lists, and anyone acting in violation of applicable laws.
To access Bison Casino services, you must create a personal account by providing accurate information including your full name, date of birth, residential address, and email address. You may register through our website or the Bison Casino app.
Each user is permitted only one account with Bison Casino. Creating multiple accounts (duplicate accounts) is strictly prohibited and may result in account suspension, forfeiture of balances, and termination of all associated accounts. This includes accounts registered under different names or using different personal details.
Bison Casino may require identity verification at any time. You must provide valid documentation such as government-issued identification, proof of address, and payment method verification when requested. Failure to complete verification may result in account restrictions or closure.
You are responsible for:
You must promptly update your account information if any details change. Bison Casino is not responsible for communication failures resulting from outdated contact information.
Bison Casino accepts various payment methods for deposits, including credit/debit cards, e-wallets, and bank transfers. All deposits must originate from payment sources registered in your name. Third-party payments are prohibited.
Deposit and withdrawal limits are displayed in your account settings and may vary based on payment method and account verification status. Bison Casino reserves the right to adjust these limits at its discretion.
Withdrawal requests are processed within the timeframes specified for each payment method. Bison Casino may require additional verification before processing withdrawals. First-time withdrawals and large amounts may require enhanced due diligence procedures.
Bison Casino does not charge fees for deposits or withdrawals. However, your payment provider may impose transaction fees. You are responsible for all third-party charges.
Bison Casino complies with German anti-money laundering regulations. We reserve the right to conduct enhanced due diligence on transactions and may refuse or delay withdrawals if we suspect money laundering or fraudulent activity.
Bison Casino offers various bonuses and promotions, including welcome bonuses, reload bonuses, and the Bison Casino bonus program. Bonus eligibility is determined by account status, deposit history, and specific promotional terms.
Each bonus is subject to specific terms and conditions, including:
Bison Casino strictly prohibits bonus abuse, including but not limited to: creating multiple accounts to claim bonuses repeatedly, irregular betting patterns designed solely to clear wagering requirements, collusion with other players, and exploitation of software errors or loopholes.
Bison Casino reserves the right to cancel bonuses, void winnings, and close accounts if bonus abuse is detected. Suspicious activity will be investigated, and appropriate action will be taken.
In the event of conflict between these general Terms and specific promotional terms, the specific promotional terms shall prevail regarding that particular promotion.
All users must engage in fair play. Bison Casino uses certified Random Number Generators (RNG) to ensure game fairness. Any attempt to manipulate game outcomes, exploit software vulnerabilities, or engage in fraudulent gaming practices is strictly prohibited.
Each game available on Bison Casino has specific rules accessible within the game interface or in our game library. You are responsible for understanding game rules before placing bets.
Bison Casino establishes minimum and maximum bet limits for each game. These limits are displayed within the game interface and may be adjusted without prior notice.
In the event of game malfunctions, all affected bets and payouts are void. Bison Casino will investigate technical issues and take appropriate corrective action, which may include refunding affected bets or honoring legitimate winnings once the issue is resolved.
If you experience a disconnection during gameplay, any incomplete game rounds will be resolved according to game rules. You can view game history in your account to check outcomes of interrupted sessions.
Bison Casino is committed to promoting responsible gaming and providing tools to help users maintain control over their gambling activities. We encourage all users to gamble responsibly and within their means.
Users can set the following limits through their account settings:
Users who wish to take a break from gambling can self-exclude for periods ranging from 6 months to permanent exclusion. During self-exclusion, you will not be able to access your account, deposit funds, or receive promotional materials. Self-exclusion requests can be made through account settings or by contacting customer support.
If you believe you have a gambling problem, Bison Casino provides links to professional support organizations in Germany, including BZgA (Bundeszentrale für gesundheitliche Aufklärung) and other counseling services. We encourage anyone experiencing gambling-related issues to seek help.
The following activities are strictly prohibited when using Bison Casino services:
Any form of fraudulent activity, including providing false information, using stolen payment methods, or engaging in chargeback fraud, will result in immediate account termination and may be reported to law enforcement authorities.
Violation of these prohibitions may result in account suspension, termination, forfeiture of balances, and legal action. Bison Casino reserves the right to withhold withdrawals and bonuses pending investigation of suspected violations.
All content on the Bison Casino website and app, including but not limited to software, graphics, logos, text, game designs, and the Bison Casino brand, is the exclusive property of Bison Casino or its licensors and is protected by intellectual property laws.
Bison Casino grants you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license does not include any rights to reproduce, distribute, modify, or create derivative works.
You may not copy, reproduce, republish, upload, post, transmit, or distribute any content from Bison Casino without prior written permission. Unauthorized use may violate copyright, trademark, and other applicable laws.
Bison Casino collects, processes, and protects your personal data in accordance with German data protection laws (DSGVO/GDPR). Our comprehensive Privacy Policy details how we handle your information.
By using Bison Casino services, you consent to our collection and use of personal data for purposes including account management, payment processing, fraud prevention, marketing communications (with your consent), and compliance with legal obligations.
Bison Casino may send you service-related communications via email, SMS, or push notifications through the Bison Casino app. You may opt out of marketing communications but cannot opt out of essential service notifications.
While Bison Casino strives to provide uninterrupted service, we do not guarantee that our website or app will be available at all times. We reserve the right to suspend or modify services for maintenance, updates, or technical reasons without prior notice.
Bison Casino services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free, secure, or uninterrupted.
To the fullest extent permitted by law, Bison Casino shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services. Our total liability for any claim shall not exceed the amount you deposited in the six months preceding the claim.
You acknowledge that gambling involves risk and that you may lose money. Bison Casino is not responsible for gambling losses or any financial, emotional, or other consequences resulting from your use of our services.
You may close your account at any time by contacting customer support. Upon closure, any remaining balance will be returned to you after deduction of applicable fees and verification of your identity.
Bison Casino reserves the right to suspend or terminate your account immediately without prior notice if:
Upon termination, all rights granted to you will immediately cease. Bison Casino may withhold any remaining balance if termination results from violation of these Terms. Outstanding bonuses and promotional offers will be forfeited.
Sections relating to intellectual property, liability limitations, dispute resolution, and any other provisions that by their nature should survive termination shall remain in effect after account closure.
If you have a complaint or dispute, please first contact Bison Casino customer support. We are committed to resolving issues promptly and fairly. Provide detailed information about your concern, and we will investigate and respond within a reasonable timeframe.
If your complaint is not resolved to your satisfaction through customer support, you may escalate the matter to our management team by submitting a formal written complaint with supporting documentation.
In the event that we cannot resolve a dispute through internal processes, you may have the option to use alternative dispute resolution services available in Germany.
These Terms are governed by German law. Any disputes arising from these Terms or your use of Bison Casino services shall be subject to the exclusive jurisdiction of German courts.
These Terms, together with our Privacy Policy and any specific promotional terms, constitute the entire agreement between you and Bison Casino regarding your use of our services and supersede all prior agreements.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
Bison Casino's failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver shall be effective unless made in writing.
You may not assign or transfer your rights or obligations under these Terms without Bison Casino's prior written consent. Bison Casino may assign these Terms to any successor or affiliated entity without your consent.
Bison Casino shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet failures, or governmental actions.
These Terms are provided in English. In the event of any discrepancy between translated versions and the English version, the English version shall prevail.
If you have questions about these Terms & Conditions or need assistance with your account, please contact Bison Casino customer support through:
Acknowledgment: By creating an account and using Bison Casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. We recommend saving or printing a copy for your records.
